Privacy Policy for Learn Yoga London
Effective Date: 27/12/24
Learn Yoga London (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, services, and make bookings.
1. Information We Collect
We collect and process the following types of personal information:
Contact Information: Your name, email address, and phone number when you make an enquiry or book a class.
Booking Information: Details related to your bookings, including class preferences and times.
Payment Information: Payment transactions are processed via Stripe. We do not store any payment information on our website.
Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited, collected via cookies.
2. How We Use Your Information
We use your personal information for the following purposes:
To manage and confirm your bookings.
To communicate with you about your bookings or services.
To send you updates, offers, or newsletters (only if you have opted in).
To improve our website and user experience.
To comply with legal obligations and prevent fraud.
3. Payment Processing
All payments are processed securely via Stripe. When you make a payment, your personal and payment information is processed directly through Stripe’s secure platform. Learn Yoga London does not store or process payment details such as credit or debit card numbers. For more information on Stripe’s privacy practices, please visit their Privacy Policy.
4. Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with:
Service Providers: For example, Stripe for payment processing.
Legal Obligations: If required to comply with applicable laws or respond to lawful requests.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyse website traffic. By continuing to use our site, you consent to the use of cookies unless you disable them in your browser settings.
Essential Cookies: Necessary for the functioning of the website.
Analytics Cookies: Help us understand website usage and improve performance.
6. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Correction: Request that we correct any inaccuracies in your information.
Deletion: Request that we delete your personal data, subject to legal or contractual obligations.
Withdraw Consent: Opt-out of marketing communications at any time.
To exercise these rights, please contact us at suzan@learnyogalondon.com.
7. Data Security
We take appropriate measures to ensure that your personal data is secure. This includes using encryption and secure hosting environments. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our website may contain links to external websites, such as Stripe, that are not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Learn Yoga London
Email: suzan@learnyogalondon.com
Phone: +44 (0) 783 362 1111
By using our website and services, you consent to the terms of this Privacy Policy.